Privacy Policy

  1. Introduction:
    At http://vacuum-excavation-services.trustedstandard.com, known as Vacuum Excavation Services (‘the Company’ or ‘we’), your privacy is of utmost importance. This Privacy Policy details our commitment to protecting your personal data and adhering to privacy regulations like Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, Colorado’s CPA, Utah’s UCPA, Connecticut’s CTDPA, Virginia’s VCDPA, South Africa’s POPIA, and others.

  2. Scope:
    This privacy policy governs your interactions with our website, applications, services, and products at http://vacuum-excavation-services.trustedstandard.com. It does not apply to third-party sites or services you may reach through links on our platform, each of which has its own privacy policy.

  3. Processing Activities:
    Our privacy policy applies when you engage with us in various ways: as an authorized user of our applications and services, when you visit our websites that display this Privacy Statement, and when you interact with us through communications like newsletters, emails, calls, or text messages (SMS)/messages.

  4. Personal Data Collection:
    We collect personal data to provide and improve our services. This includes:

  • Account Information to manage user access and interactions.
  • Payment Information for transaction processing.
  • Financial Information for account management and billing purposes.
  • Purchase Information to track orders and service usage.
  • Mobile Device Identifiers for optimizing mobile experiences.
  • Location Data to enhance services based on your location.
  • Feedback to improve our offerings.
  • Social Media Information for social interactions and customer engagement.
  • Product Information to provide targeted services and support.
    We gather this data through user input, direct interactions, and the use of automated technologies. Some Personal Data may also be provided to us by third parties, in accordance with their privacy practices.

  1. Cookies:
    Our website uses cookies to enhance user experience and for analytics purposes. These cookies are categorized into Strictly Necessary, Preference, and Analytics. Users can manage their preferences regarding non-essential cookies through our Cookie Manager tool.

  2. Retention and Deletion:
    We maintain personal data as required by law and for the purposes for which it was collected. Once the purpose is fulfilled or the retention period ends, we take steps to delete or anonymize your data in a secure manner.

  3. Security Measures:
    To safeguard your personal data against unauthorized access or disclosure, we implement organizational and security measures such as encryption and work with third parties that adhere to high standards of security and confidentiality.

  4. Children’s Privacy:
    Our services are not directed towards children under the age of 18, and we do not knowingly collect personal data from them.

  5. Your Rights:
    Depending on your location, you may have rights regarding your personal data, including access, rectification, erasure, restriction, portability, objection to processing, non-discrimination, the right to file appeals or complaints, and the ability to withdraw consent at any time. To exercise these rights, please reach out to our privacy team.

  6. Changes to Policy:
    We may update this Privacy Policy from time to time. Any changes will be posted on our website for your review.

  7. Contact Information:
    For inquiries, unsubscribe requests, or if you wish to exercise your data rights, please contact our privacy team via email at [email protected] or through written correspondence to the address provided on our website.